Cookie Policy

Social Covered Ltd ("Social Covered", "we", "our" or "us") uses cookies and similar technologies across the Social Covered website, SC Hub and associated services to provide secure access, improve platform functionality, remember your preferences and understand how our services are used. This Cookie Policy should be read alongside our Privacy Policy.

What Are Cookies

Cookies are small text files stored on your device when you visit a website. They allow the website to remember your actions and preferences over a period of time, so you do not have to re-enter information each time you visit. In addition to cookies, we may use browser storage technologies such as local storage and session storage where appropriate to improve platform performance and user experience.

Essential Cookies

Essential cookies are required for the website and SC Hub to function. They enable core functionality such as security, session management, and access to authenticated areas of the platform. These cookies cannot be disabled; without them, key features such as logging in and maintaining your session would not work.

Authentication Cookies

When you log in to SC Hub, authentication cookies are set to verify your identity and maintain your session. These cookies:

• Allow you to remain logged in as you navigate between pages.
• Are automatically removed when you log out or when your session expires.
• Do not store your password — they contain an encrypted session identifier only.
• Are designed solely to maintain secure access to your account and cannot be used to identify you outside the Social Covered platform.

If you use Facebook Login or Google Login to access SC Hub, the respective platform may also set its own authentication cookies during the login flow. These are governed by the platform's own cookie and privacy policies.

Analytics Cookies

We use analytics cookies to collect anonymous and pseudonymous data about how visitors use our website and SC Hub platform. This helps us improve navigation, optimise performance, understand feature adoption and enhance the customer experience. Analytics data is aggregated and does not identify individual users. You can object to analytics tracking through your browser settings or our cookie preferences.

Preference Cookies

Preference cookies remember choices you make to improve your experience, such as your selected region (United Kingdom, United States, or Canada) for pricing and content localisation. These preferences may include language, regional settings, interface preferences and other user experience options introduced as the platform evolves. These cookies persist between visits so you do not need to set your preferences each time.

Third-Party Integrations

Our website and platform integrate with third-party services that may set their own cookies:

• Facebook and Meta: When you use Facebook Login or connect your Facebook or Instagram Business Account via Meta OAuth, Meta may set cookies as part of the authentication and authorisation flow. These are governed by Meta's Cookie Policy.
• Google: When you use Google Login or connect Google services via Google OAuth, Google may set cookies during authentication. These are governed by Google's Privacy and Cookie Policy.
• Stripe: When you make a payment, Stripe may set cookies for fraud prevention and payment security. Stripe handles all card data securely; we do not store your full card details.

We do not control the cookies set by third-party platforms. Social Covered does not control the operation of third-party cookies once you leave the Social Covered website or interact directly with those providers. We recommend reviewing the cookie policies of Facebook, Google, and Stripe to understand how they use cookies.

Cookies We Do Not Use

Social Covered does not use cookies for targeted advertising, behavioural profiling, cross-site advertising profiles, the sale of personal information, or unrelated advertising purposes. We do not share cookie data with advertising networks.

Managing Cookies

You can control and delete cookies through your browser settings. Most browsers allow you to:

• View all cookies currently stored on your device.
• Block all cookies or only third-party cookies.
• Clear cookies that have already been set.
• Set preferences for individual websites.

Please note that disabling essential and authentication cookies will prevent you from logging in to and using SC Hub. Disabling analytics cookies will not affect functionality but will limit our ability to improve the platform based on usage data.

Where required by applicable law, you may also manage your cookie preferences through Social Covered's cookie consent tools where available.

For guidance on managing cookies in your browser, refer to the help documentation provided by your browser vendor (for example Chrome, Safari, Firefox or Edge).

Changes to This Policy

We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated revision date.

Contact

For questions about our use of cookies, please contact:

Social Covered Ltd

Email: support@socialcovered.com

Website: https://socialcovered.com