Trust Centre
Last updated: 17 July 2026
Trust, Security & Transparency
At Social Covered, trust is fundamental to everything we build.
Whether you're using SC Hub, collaborating with Sarah, connecting your social platforms or deploying a Digital Workforce, we believe you should clearly understand how your information is protected, how our services operate and the standards we follow.
Our Trust Centre brings together the policies and commitments that help govern our platform and support our customers.
Privacy
We are committed to protecting personal information and processing data responsibly, transparently and in accordance with applicable privacy legislation.
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Security
Protecting customer information is a core priority. Our Security Statement explains the technical, organisational and operational measures we use to safeguard SC Hub, customer data and connected services.
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Artificial Intelligence
Artificial intelligence is designed to support—not replace—human decision-making. Sarah and our AI-powered tools help customers with strategy, planning, content, automation and operational guidance while keeping customers in control of important business decisions.
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Digital Workforce
Our Digital Workforce services allow organisations to deploy AI-powered Digital Ambassadors, Digital Clones and Enterprise Digital Teams responsibly and transparently.
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Accessibility
We believe our platform should be accessible to as many people as possible. Accessibility remains an ongoing part of the design, development and improvement of Social Covered and SC Hub.
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Billing & Commercial Policies
We believe customers should understand exactly how subscriptions, projects, payments and refunds operate.
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Responsible Platform Use
To protect all customers and maintain platform integrity, we publish clear standards describing acceptable use of our services.
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Continuous Improvement
Social Covered continually improves its platform, infrastructure, security, accessibility, artificial intelligence and customer experience. As our services evolve, our governance documentation will also be updated to reflect new technologies, legal requirements and industry best practices. The "Last Updated" date shown on each policy indicates when it was most recently reviewed.
Contact
If you have questions regarding privacy, security, artificial intelligence, accessibility or any of our governance policies, please contact:
Social Covered Ltd
Email: support@socialcovered.com
Website: https://socialcovered.com